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Shangri-La Surabaya offers a variety of rooms with different views and amenities. Guests can enjoy city views from rooms located on higher floors, with access to the Horizon Club Lounge for breakfast and evening cocktails. Additionally, larger, panoramic view rooms are available, as well as suites with a work station and a seating area. All rooms feature modern amenities such as flat-screen cable TVs, minibars, and tea/coffee-making facilities, while the en suite bathrooms come with complimentary amenities and bathrobes.